Last Updated: July 3, 2026
Welcome to Silailor. By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to this Disclaimer.
1. General Information
The information provided on this website is for general informational and service-related purposes only. While we strive to keep all information accurate and up to date, Silailor makes no warranties or representations regarding the completeness, accuracy, reliability, suitability, or availability of any information, pricing, images, descriptions, or other content displayed on this website.
2. Custom Tailoring Services
Silailor provides made-to-measure tailoring and alteration services based on the measurements, fabric, and customisation preferences provided by customers.
As every garment is handcrafted:
- Minor variations in stitching, finishing, fitting, embroidery, patterns, or design may occur.
- Final garments may differ slightly from reference images due to differences in fabric texture, printing, lighting, screen settings, or handcrafted production.
- Exact duplication of garments shown in photographs, social media posts, or customer references cannot be guaranteed.
3. Measurement Responsibility
Customers are responsible for providing accurate body measurements or selecting the correct standard size.
Silailor shall not be held responsible for fitting issues resulting from:
- Incorrect measurements were provided by the customer.
- Weight gain or weight loss after measurements are submitted.
- Incorrect size selection.
- Inaccurate information was provided during the order process.
If Silailor’s measurement expert visits the customer and incorrect measurements are taken by our representative, we will work with the customer to resolve the issue in accordance with our Alteration and Refund Policy.
4. Fabric Disclaimer
When customers provide their own fabric:
- Silailor is not responsible for manufacturing defects, hidden damage, shrinkage, color bleeding, fading, or fabric quality issues.
- Certain fabrics may behave differently during stitching, washing, ironing, embroidery, or finishing.
- Fabric wastage within normal tailoring standards is unavoidable.
Customers should ensure that sufficient fabric is provided before placing an order.
5. Delivery Timelines
Estimated delivery dates are provided for convenience only.
Although we make every effort to deliver orders on time, delays may occur due to:
- High order volumes
- Festival seasons
- Weather conditions
- Transportation issues
- Supplier delays
- Government restrictions
- Force majeure events
- Customer-requested modifications
Silailor shall not be liable for losses arising from delivery delays beyond our reasonable control.
6. Pricing Disclaimer
Prices displayed on the website are subject to change without prior notice.
Applicable taxes, delivery charges, premium customisation charges, urgent delivery charges, or additional service charges may apply depending on the selected services and delivery location.
7. Color Accuracy
Product and fabric colors displayed on digital screens may vary depending on:
- Monitor settings
- Mobile screen quality
- Brightness
- Lighting conditions
- Photography
Therefore, actual fabric colors may differ slightly from those shown online.
8. Third-Party Links
Our website may contain links to third-party websites for customer convenience.
Silailor does not endorse or guarantee the accuracy, availability, products, services, or content of any third-party website and shall not be responsible for any transactions or interactions with such websites.
9. Intellectual Property
Unless otherwise stated, all content available on this website—including text, images, logos, graphics, designs, icons, videos, layouts, source code, and branding—is the intellectual property of Silailor or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.
Unauthorised copying, reproduction, distribution, modification, or commercial use is strictly prohibited without prior written permission.
10. Limitation of Liability
To the maximum extent permitted under applicable law, Silailor shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
- Use of this website
- Use of our tailoring services
- Delay in delivery
- Customer-provided measurements
- Customer-provided fabric
- Loss of business
- Loss of profits
- Technical interruptions
- Website errors
- Events beyond our reasonable control
Our total liability, if any, shall not exceed the amount paid by the customer for the specific order giving rise to the claim.
11. Service Availability
Silailor reserves the right to:
- Refuse any order
- Cancel an order
- Modify services
- Discontinue any service
- Update pricing
- Restrict service availability to selected locations
without prior notice where necessary.
12. No Professional Advice
Any styling suggestions, measurement guides, fabric recommendations, blogs, videos, or educational content published on this website are intended solely for general informational purposes and should not be considered professional fashion, legal, financial, or technical advice.
13. Force Majeure
Silailor shall not be responsible for any delay or failure in performance caused by circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, strikes, riots, government actions, internet outages, transportation disruptions, war, or other unforeseen events.
14. Changes to This Disclaimer
Silailor reserves the right to update, modify, or replace this Disclaimer at any time without prior notice. Continued use of the website after any changes constitutes acceptance of the revised Disclaimer.
15. Contact Us
If you have any questions regarding this Disclaimer, please contact us:
Email: support@silailor.com
Website: https://www.silailor.com
